Due to the sensitive nature of the project, details and branding elements are not disclosed due to a Non-Disclosure Agreement (NDA).

Brief

We were tasked with designing an immersive VR training experience for a major Pharmaceutics brand that revamp the existing modes of training.

Problem

Goals

Create an immersive training experience that allows users to learn, apply and practice the LOTO procedure for the specific equipments that will be more contextual to on-site equipment, ensure better rentention and allows

Process

User Research

• Understand the needs and challenges using interviews with users, SMEs and observations
• Study existing training materials
• Define learning objectives and requirements

Brainstorming solutions

• Strategising the solution and planning sprint modules for various equipments
• Mapping user flows and ideating the solutions using low fidelity storyboards.
• Planning environmental details

Use of Storyboards to map and plan the user flows and assets

Idenifying and Creating assets

• Acquiring stakeholder buy-in and identifying asset requirements
• Designing interactions and creating detailed high fidelity storyboards for development
• Creating required 3D assets, UI and environments

Iterative testing & feedback

• Developing a MVP using Unity to validate core functionality
• Incorporating feedback to improve and optimize future sprints

Outcomes

We received very positive feedback from the clients on the VR application. VR training was reported to be faster to train with and more engaging than traditional methods, potentially reducing overall training time and costs. A representative screen for VR training experience

Reflections

There were a lot of learning and challenges while designing the experience compared to traditional interfaces primarily working in 3D and the autonomy that is available to the users

• Designing for physical limitations: Optimizing the duration of experiences and planning interaction that cater to physical limitations and knowledge of the users. There were also limited information available on best practices as a lack of XR specific brand guidelines.